Can I choose whom to get my energy from?
Yes, if you live in a state where the energy industry is deregulated, you can choose whom to get your energy from. You have two basic choices: 1) your local utility company or 2) an independent energy services company like Bright Idea Energy..
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What is deregulation?
When industries are deregulated, private businesses are20allowed to enter the market and compete. In states where the energy industry is deregulated, public utility companies no longer operate as regulated monopolies and energy services companies like Bright Idea Energy have entered the market to compete.
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How can I save on my energy bill?
One guaranteed way to lower your energy costs is to consume less energy. Another way to lower your costs is to change your energy supplier. State utility commissions regulate the rates utilities must charge, and everyone is charged the same. But energy services companies like Bright Idea Energy don't face such restrictions; they can offer competitive pricing and choices of plans.
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Why should I change my energy supplier?
There are several compelling reasons to move from your utility company to an energy services company like Bright Idea Energy: 1) You'll get choices that you simply can't get from your utility 2) You'll get your energy at a competitive price 3) You'll be eligible for any current new customer promotions from Bright Idea Energy 4) You'll be eligible for any incentives your utility company is offering 5) It's easy to switch and there will be NO disruption in service 6) There are no costs/fees associated with making the change.
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How is Bright Idea Energy different from other energy suppliers?
Accent Energy is a proven company with 25 year roots in the energy industry. Company founder, Lance Schneier, and his experienced management team were pioneers in energy deregulation in the early 1980's and are responsible for several industry firsts. Accent is well thought of in the industry and has solid relationships with the public utility commissions, utility companies and distributors in all of the markets we serve.
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How do I change my energy supplier?
It's easy. Just complete the enrollment form. Bright Idea Energy will work directly with your utility company to make the change happen.
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Does it cost anything to change my supplier?
No. There is no cost to change your energy supplier. In fact, changing from your utility to a supplier like Bright Idea Energy may save you money since many utilities are offering financial incentives for customers to make the switch.
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Is the change to a new supplier immediate?
No. It can take your current utility company up to 60 days to allow the changeover to your new supplier to happen.
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Will I experience a disruption in service if I change suppliers?
No. The change to a new energy supplier is seamless to the end-customer since your utility continues to deliver your energy.
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Who do I call if I have a problem with my service?
You still contact your local utility company for service-related issues. They will continue to deliver your energy and provide you with service no matter who you choose to supply your energy.
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What is meant by "rate"?
Electricity, natural gas and green power are priced in "units", and you pay a certain amount for each unit of energy you use. The cost per unit is your rate.
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What's the difference between Variable and Fixed Rate Plans?
With a Variable Rate Plan, your rate (or cost per unit of energy) fluctuates with the market. When the cost of energy rises, your rate increases; when it falls, your rate decreases. With a Fixed Rate Plan, however, your rate stays constant. There are no monthly surprises because of rate changes; you control your energy cost by controlling your consumption and you can save money over time if the cost of energy increases. Click here to download a PDF that explains more about how energy is priced.
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Once I choose a Fixed or Variable Rate Plan, can I ever change it?
Yes. If you are on a Variable Rate Plan, you can change to a Fixed Rate Plan at any time. This is also known as "locking in" your rate. If you are on a Fixed Rate Plan, you can change to a Variable Rate Plan at the end of your contract.
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Once I choose a Fixed Rate Plan, can I ever change it?
Yes. Our service called "RateEscape" gives you the option to opt out of your current locked in rate and re-lock at a new, lower rate, should market prices decline. You're eligibility for this service begins 90-days after your electricity supply is switched to Dynowatt. Due to forward market pricing this service may not always be available. If you are eligible to reset and reduce your rate, you will start a new fixed rate term with Dynowatt. You will receive a new Terms of Service and Electricity Facts Label.
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What is green power?
Green power is the name for energy that is generated from renewable sources like wind, water (hydro) and biomass. It is clean energy that doesn't negatively impact the atmosphere, thereby supporting the health of our environment and preserving our resources for future generations. Learn more about green power.
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What is an ESCO?
ESCO stands for Energy Service Company (or Energy Supply Company). ESCOs like Accent Energy are independent companies that supply energy to residences and/or businesses, and work hand-in-hand with public utility companies. ESCOs sell (supply) the energy and the utilities deliver it to the end-customer and provide service. The terms REM (Retail Electric Marketer), NGM (Natural Gas Marketer), energy provider, and energy supplier are synonymous with ESCO.
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What is an REM?
REM stands for Retail Electric Marketer (or Retail Energy Marketer). REMs like Accent Energy are independent companies that supply electricity to residences and/or businesses, and work hand-in-hand with public utility companies. REMs sell the electricity (supply it) and the utilities deliver it to the end-customer and provide service. The terms ESCO (Energy Service Company) and REP (Retail Energy Provider) are synonymous with REM.
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